FAQs

Frequently Asked Questions (FAQs)

Welcome to our FAQ section! Here you’ll find answers to the most commonly asked questions about shopping at Zestrya. If you don’t find what you're looking for, feel free to reach out to us directly!

1. What types of t-shirts do you sell?

At Zestrya, we specialize in oversized t-shirts. Our collection includes a variety of designs that combine comfort with style, featuring everything from minimalist graphics to bold statements. Each of our t-shirts is crafted with soft, breathable materials for a perfect oversized fit.

2. How do I know what size to order?

We understand that sizing can be tricky with oversized t-shirts. To help you choose the right fit, we’ve provided a detailed Sizing Guide on each product page. Please refer to the measurements for chest width, length, and sleeve length to make sure you find the perfect fit. If you’re unsure, feel free to contact us at yshariff963@gmail.com, and we’ll assist you!

3. What is the fabric used for your t-shirts?

Our t-shirts are made from high-quality cotton and cotton blends, ensuring that they are soft, breathable, and comfortable to wear all day long. We also focus on sustainability by using eco-friendly materials wherever possible.

4. How do I care for my oversized t-shirt?

To ensure your Zestrya oversized t-shirt stays soft and in great shape:

  • Wash with cold water and similar colors.

  • Tumble dry low or hang dry to preserve the fabric.

  • Do not bleach.

  • Iron on a low setting if needed, but avoid ironing directly on the print or graphic.

For full care instructions, please check the tag inside each t-shirt.

5. Do you offer international shipping?

Yes! We offer international shipping to various countries. Shipping costs and delivery times vary depending on the destination. You can see the shipping fees during the checkout process.

If you don’t see your country listed, please reach out to us at yshariff963@gmail.com, and we will check if we can accommodate your location.

6. How long will it take to receive my order?

Order processing usually takes 1-2 business days. Once your order has been shipped, you’ll receive a tracking number to monitor your shipment. Delivery times vary depending on your location and the shipping method chosen:

  • Domestic (India): 3-7 business days

  • International: 10-21 business days (Standard) or 5-10 business days (Expedited)

Please note that these are estimates, and delivery times may vary based on factors like customs clearance or carrier delays.

7. Can I return or exchange my t-shirt?

Yes, we offer a return and refund policy for unused, unworn, and unwashed items in their original condition. Returns are accepted within [Insert Timeframe, e.g., 14 days] from the date of delivery. For more information, please refer to our Return & Refund Policy page.

Please note: We do not offer direct exchanges. If you wish to change the size or design, you can return the original item and place a new order.

8. How do I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment on the carrier’s website.

If you have any issues with tracking, please contact us at yshariff963@gmail.com.

9. How do I contact customer service?

You can reach our customer service team through the following:

We aim to respond to all inquiries within 24-48 hours.

10. Do you offer gift cards?

Currently, we do not offer gift cards. However, if this is something you're interested in, feel free to let us know at yshariff963@gmail.com, and we’ll consider it for the future!

11. Are your t-shirts eco-friendly?

Yes! We are committed to sustainability. Our t-shirts are made from eco-friendly materials, and we continually work to minimize our environmental footprint. We are also exploring options to make our packaging more sustainable.

12. Can I make a bulk order for events or stores?

Yes! We do offer bulk orders for events, corporate gifts, or stores. If you’re interested in ordering a large quantity of t-shirts, please contact us at yshariff963@gmail.com, and we’ll provide more details on pricing, customization, and shipping options.

13. Do you offer custom designs or personalization?

At this moment, we do not offer custom designs or personalized t-shirts. However, we frequently add new designs to our collection, so check back often for fresh styles! If you have a specific request, feel free to reach out to us, and we’ll see if we can accommodate your needs.

14. Can I cancel my order after placing it?

We aim to process orders as quickly as possible, so if you’d like to cancel an order, please contact us immediately at yshariff963@gmail.com. If your order hasn’t been shipped yet, we will happily cancel it for you. However, once an order is shipped, we cannot cancel it, but you can still return the item according to our return policy.

15. What payment methods do you accept?

We accept a variety of payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • PayPal

  • [Any other payment methods you accept]

Still Have Questions?

If you need further assistance, don’t hesitate to reach out to us at yshariff963@gmail.com or via our contact page.